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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY TICKETS

Review and track service requests and orders

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

The importance of self-reflection and self-awareness in the workplace 

As I have been re-reading “The Five Dysfunctions of a Team: A Leadership Fable” by Patrick Lencioni, well listening to the audio book, it has had me thinking about self-awareness. The book is tale about reasons that teams fail to function effectively and how we can work to correct course.  Self-awareness is not one of the […]

Complete Harassment Prevention Training in Workday by April 12th 

All WashU employees have been assigned annual harassment prevention training in Workday, which must be completed by April 12. The course was developed by Skillsoft, a leading expert in compliance training. Contingent employees are not required to complete the training.       Warning: some employees might find the simulated photos or exercises to be distressing. The subject […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WUSTL Key required)